Services generally refer to a type of activity that provides convenience to each other among members of society, and can usually be divided into paid, direct or indirect economic labor services.
Almost everyone is familiar with the word "service", but if you want to answer "what is service", I believe that few people can say clearly. "Service" is the same as "management", and many scholars have defined it. However, because it is something that cannot be seen and touched, and the scope of application is becoming more and more extensive, it is difficult to summarize simply, so until today, there is no authoritative definition that can be generally accepted. "Service" in ancient times means "waiting, serving", with the development of the times, "service" has been constantly given new meaning, and today, "service" has become the basis of indispensable interpersonal relationships in the entire society. Service in the sociological sense refers to working for others, for the benefit of the collective, or for a cause, such as "serving the people", and he served in the post and telecommunications office for fifteen years. Service in the economic sense refers to the labor activities provided in the form of equivalent exchange to meet the needs of enterprises, public organizations or other members of society, which are usually associated with tangible products.
1. According to the different service tools, it can be divided into machine-based services (such as automatic cash registers, automatic car brushing, etc.) and people-based services (such as non-technical, technical and professional services, such as accounting and auditing services, travel services, etc.)
2. According to the size of the necessity in the service place, it is divided into services that require customers to visit the scene (such as physical examination, haircut and beauty, massage, etc.) and services that do not require customers to visit the scene (such as car repair, garment ironing, etc.)
3. According to the difference between the personal needs of customers and the needs of enterprises, it is divided into specialized services for personal needs and mixed services for personal needs and enterprise needs.
4. According to the purpose of the service organization, it is divided into for-profit services, non-profit services, private services, and public services.
服務一般只是指社會成員之間相互提供方便的一類活動，通常可分為有償的、直接或間接的提供方便的經濟性勞動服務。
幾乎每一個人對“服務”一詞都不會陌生，但如果要回答“什么是服務”，相信沒有幾個人能說得清楚。 “ 服務”也和“管理”一樣，很多學者都給它下過定義。但由于它是看不到摸不著的東西，而且應用的范圍也越來越廣泛，難以簡單概括，所以直到今天，還沒有一個權威的定義能為人們所普遍接受。 “服務”在古代是“侍候，服侍”的意思，隨著時代的發展，“服務”被不斷賦予新意，如今，“服務”已成為整個社會不可或缺的人際關系的基礎。 社會學意義上的服務，是指為別人、為集體的利益而工作或為某種事業而工作，如“為人民服務”，他在郵電局服務了十五年。 經濟學意義上的服務，是指以等價交換的形式，為滿足企業、公共團體或其他社會公眾的需要而提供的勞務活動，它通常與有形的產品聯系在一起。
1、依據提供服務工具的不同可以分為以機器設備為基礎的服務（如自動收款機、自動化汽車刷洗等）和以人為基礎的服務（如非技術性、技術性和專業性服務，如會計審計服務、旅行服務等）
2、依據在服務場所出現的必要性的大小分為要求顧客親臨現場的服務（如身體檢查、理發美容、按摩等）和不需要顧客親臨現場的服務（如汽車修理、成衣整燙等）
3、依據顧客個人需要與企業需要的不同分為面對個人需要的專一化服務和面對個人需要與企業需要混合服務。
4、依據服務組織的目的分為營利性服務、非營利性服務、私人服務、公共服務。
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